Pensiunea Vama54

ACCOMMODATION REGULATION

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RESERVATION POLICIES / CANCEL RESERVATION

A.FLEXIBLE & GUARANTEED

THE CUSTOMER CAN CANCEL FREE UP TO 15 DAYS BEFORE ARRIVAL
THE CUSTOMER WILL BE CHARGED 50% OF THE TOTAL PRICE IF THEY CANCEL IN THE 15 DAYS BEFORE ARRIVAL

B.NON-REFUNDABLE RESERVATION – PREFERENTIAL RATES

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LIMITATION OF LIABILITY
SC PASUL ZIMBRULUI SRL IS NOT AND WILL BE NOT LIABLE FOR ANY ACCIDENT, INJURY OR OTHER EVENT DUE TO THE CUSTOMER S INAPPROPIATE BEHAVIOUR, STATE OF DRUNK, EUPHORIA , OR ANY OTHER REASON INCLUDING IMPROPER USE OF BATHROOMS, SHOWERS, ELECTRICAL APPLIANCES (TVS, LAMPS, HAIR DRYERS, ETC) OR OUTSIDE THE REGULATIONS DISPLAYED IN DIFFERENT AREAS OF PROPERTY (CHILDREN PLAYGROUND, POOL, ETC)
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SMOKING (AS WELL AS THE USE OF E-CIGARETTES , OR IQOS, ETC) ARE STRICTLY FORBIDDEN IN ENCLOSED SPACES. THE BUILDING IS EQUIPPED WITH AN INSTALLATION FOR DETECTION OF SMOKE WITH ACOUSTIC WARNING. THE FINE IS 300 LEI PER INCIDENT, AND AS AN ADDITIONAL MEASURE, THE POLICE INTERVENTION CAN BE REQUESTED TO ENFORCE SANCTIONS.
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THE EXTRA PACKAGE CONSUMPTION WILL BE PAID AT THE END OF EACH DAY OR AT THE CHECK OUT , AS THE CUSTOMER WISHES. THE CUSTOMER IS REQUIRED TO PAY DAILY OR TO CHECK THE DAILY CONSUMPTION WITH A STAFF MEMBER , BEFORE SENDING THE BILL TO THE ROOM. TO THIS END ANY SUBSEQUENT CLAIM REGARDING THE FINAL BILL WILL NOT BE TAKEN INTO ACCOUNT.
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THE LOSS OR DESTRUCTION OF THE ROOM ACCESS CARD (BENT CARD, BROKEN CARD) HAS THE CONSEQUENCE OF THE ADDITIONAL CHARGE OF 50 LEI/ CARD.
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MOVING FURNITURE FROM THE ROOM WITHOUT STAFF APPROVAL IS STRICTLY FORBIDDEN (MIRROR, BED ETC)
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DAMAGES CAUSED BY CUSTOMERS , OR BY THEIR CHILDREN, ARE THE RESPONSABILITY OF THE CUSTOMERS, AND THE DIRECT CONSEQUENCE OF SUCH INCIDENT WILL BE THE PAYMENT OF THE OBJECT OR THE COST OF THE REPAIR WORK (DRAWN ON WALLS, SCRACHED ON WALLS, BROKEN FURNITURE, BROKEN SHOWER CABIN GLASS, BREAK ELECTRICAL OBJECTS FROM THE ROOM OR COMMON SPACES. THE COMMON SPACES OF THE VAMA54 ARE NON STOP VIDEO MONITORED.
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THE STORAGE OR CONSUMPTION OF FOOD IS PROHIBITED IN HOTEL ROOMS.
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THE CONSUMPTION OF DRINKS BROUGHT FROM OUTSIDE THE VAMA 54 IS FOBIDDEN IN THE COMMON AREAS. FOR THE CONSUMPTION OF THESE DRINKS IN COMMON AREAS THE CUSTOMER WILL PAY A FEE OF 25 LEI/ PERSON/ DAY.
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THE MEALS INCLUDED IN TOURISTIC PACKAGE WILL BE SERVED ACCORDING TO THE SCHEDULE, RESPECTIVELY

BREAKFAST FROM 08.30 TO 10.30
LUNCH FROM 12.30 – 15.30
DINNER FROM18.30 – 21.30, DAILY

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AT VAMA54 IT IS NOT ALLOWED TO ACCOMODATE MORE TOURISTS THAT ARE MENTIONED IN THE BOOKING FORM, REGARDLESS OF THE AGE OF THE TOURISTS. IN EXCEPTIONAL CIRCUMSTANCES , THE TYPE OF ROOM RESERVED OR THE NUMBER OF ROOMS RESERVED MAY BE CHANGED; IT DEPENDS ON AVAILABILITY AND ON THE PAYMENT OF PRICE DIFFERENCES CAUSE BY THE CHANGE (RECEPTION RATE). FOR EXAMPLE ACCORDING TO ONE VOUCHER FROM BOOKING.COM OR VAMA54 WEBSITE , REGISTER FORM FOR 2 ADULTS. ARRIVE AT THE LOCATION 2 ADULTS WITH 2 CHILDREN !

WE DONT PUT EXTRABEDS.

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PETS, REGARDLESS OF BREED OR SIZE, ARE NOT ALLOWED .
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INAPPROPRIATE BEHAVIOURS (LIKE RUNNING, SCREAMING ON CORRIDORS, STAIRCASE, RESTAURANT, DOOR CHASING) OR OTHER ACTIONS THAT MAY DISTURB THE REST OF THE CUSTUMORS, ARE PROHIBITED.
PLEASE RESPECT THE REST OF THE CUSTOMERS OF VAMA54!
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HOURS OF QUIET TIME
21.30 – 08.30 , 13.00 – 15.00 – NO STAYING IN THE LOBBY OR HOTEL HALLWAYS
IF WE GET OTHER CUSTOMERS COMPLAINS , WE WILL APPLY THE APPROPIATE MEASURES.
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OUTSIDE THE OPERATING HOURS , OUR CUSTOMER MAY NOTICE THE MANAGEMENT THROUGH WHATSAPP NUMBER 0040775167223 ABOUT ANY DISTURBING INCIDENT OR LIFE THREATENING EVENT AT VAMA54.
IN THE CASE OF ANY NON-COMPLIANCE WITH THIS REGULATION , VAMA54 HAS THE RIGHT TO REQUIRE THE CUSTOMER TO LEAVE THE PROPERTY.